Thank you for choosing Petal and Play Learning. We look forward to welcoming you and your child to our nature-based school readiness sessions.
Bookings & Payment
- All bookings must be made via our official booking system.
- Full payment is required at the time of booking to secure your place.
Cancellations & Refunds
- As sessions require significant setup, we are unable to offer refunds or reschedules with less than 24 hours’ notice. This allows us time to adjust and ensures the thoughtful preparation of materials for each child. However, you are welcome to gift your spot to a friend, just let us know their name - or we can offer it to another family via our social media.
- If you contact us with more than 24 hours’ notice, we’ll do our best to offer an alternative date (subject to availability).
- In the rare event that Petal and Play needs to cancel a session (for example, due to severe weather or unforeseen circumstances), we will offer a rescheduled date or provide a credit.
Supervision & Responsibility
- Petal and Play is a parent-accompanied program. A parent or guardian must stay on site and supervise their child at all times.
- Parents and guardians are responsible for their child’s safety and wellbeing during sessions.
Health & Safety
- Please do not attend if you or your child are unwell or showing any symptoms of illness.
- It is your responsibility to inform us of any medical conditions, allergies, or additional needs at the time of booking.
Photography & Privacy
- We respect your child’s privacy. No photographs of children’s faces will be taken or shared.
- From time to time, we may take photos of hands, feet, backs of heads, or artwork to capture the spirit of our sessions for use on our website and social media.
Liability
- While we take great care to provide a safe and enriching environment, participation is at your own risk.
- Petal and Play accepts no liability for injury, loss, or damage to personal property during sessions.
Privacy of Information
- Personal information you provide (such as your name and contact details) will be kept confidential and used only for managing your booking and sharing updates about our program.
By booking a session with Petal and Play Learning, you confirm that you have read and agree to these Terms and Conditions.